Lost Mode actions for a missing pet

Enable Lost Mode, verify safe public data, and use local help in parallel.

Who this is for

GUEST, PET_OWNER

Before you start

Активний обліковий запис власника; профіль потрібного улюбленця; згода на показ дозволеної інформації

Steps

Open QR/SOS in the pet profile and activate the available Lost Mode.
Update the factual description, permitted contact, and relevant circumstances without excess private data.
Inspect finder view, share the QR link, and monitor safe messages.

What happens next

The public projection marks the pet missing and exposes the permitted contact channel; the owner can resolve the mode.

Possible statuses

Lost Mode may be active, resolved or inactive, or blocked after a safety review.

Limits and important warnings

Troubleshooting

For suspicious contact, preserve safe evidence, block the interaction, and submit a complaint.

Safe next step

Verify the displayed result. If it is unexpected, do not duplicate the action: keep the public ID or route and use the appropriate safe support channel.

pet.qr_sos.setup
user.safety.emergency_services
user.complaint.submit
user.support.contact

Applicable legal documents

PRIVACY_POLICY — /privacy
TERMS_OF_USE — /terms
QR_SOS_SAFETY_NOTICE — /qr-sos-safety-notice

Content review

2026-08-13 · Product Education + Pet Safety

Search phrases

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изгубен домашен любимец

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